FAQ

Yes, guests can still take hourly rides in all cities, in all vehicle classes.

Yes, chauffeurs will continue to provide the same personal assistance with luggage and other belongings. If the chauffeur handles your luggage, s/he will wipe down the luggage handles before handing it back to you.

Once you make your reservation, you will receive it with a confirmation number via e-mail. You will also receive a 24-hour pickup reminder with an e-mail and text message. A final email is then sent 12 hours prior to your pickup with the name and phone number of your driver.

You will receive a confirmation E-mail.

PTK Auto includes one hour of complimentary waiting time for all airport pickups. We are also asking for chauffeurs to be flexible and wait longer than an hour if at all possible.